Before you install the app, please, take 5 minutes to make sure that you are RetargetApp ready.
Getting RetargetApp shouldn’t take more than 2 minutes and happens in 6 easy steps.
Step 1. Get RetargetApp
Step 2. Log into Shopify
Enter your Shopify store URL in the first box of the pop-up window that will appear, then hit
a blue “Log in” button next to it.
Note: You may be asked to enter your Shopify password in the window that loads next. If it does, please, enter your password and click “Log in”.
Step 3. Install the app
A screen will appear telling you that you are about to install RetargetApp. Click the blue “Install app” button at the bottom to continue.
Step 4. Give RetargetApp access to Facebook
On the next screen you will be offered to connect a Facebook page. To access the list of pages you have Admin rights to, RetargetApp will ask you to log in to Facebook. Do it by clicking on a blue “Log into Facebook” button.
You will be offered to continue as the person who is currently logged into Facebook. If you are logged in to the correct account, click the blue “OK” button in the bottom right corner of the popup.
Note: RetargetApp will never use your personal profile for anything other than accessing the list of Facebook pages you are the Admin of.
You will see another popup saying that RetargetApp would like to manage your Pages and manage your ads. Click the “OK” button to continue.
Note: RetargetApp only needs your Facebook page to run your ads on its behalf. We will never post anything on your page or make any changes to it.
Step 5. Connect a Facebook page to your campaign
On the next screen you can select the page you’d like to connect in the drop-down menu. Choose the page that will be the most relevant to all of your store’s products.
Note: If you don’t have a Facebook page for your store yet, you will need to create one.
Note: For the page to be selected, it needs to be published and all the country restrictions need to be removed.
Step 6. Grant access to your Facebook page
Follow the instructions on the next screen. Click on the “Facebook profile” link to find the notification from RetargetApp — it will open in a new tab. Once the notification takes you to the Page Roles section of your page settings, click “Respond to request” and grant RetargetApp a role of Page Advertiser. Click the blue “Save” button.
Note: If you cannot find the notification, please, read this article.
Go back to the tab with the app. The “All done” button should now turn blue and be active. Click on it to finish the installation.
If, during the installation process, something doesn’t go as planned, please, be sure to contact Support — to do so, just click on a round icon in the bottom right corner of the app screen.
We are there for you.
You may also want to read:
- What if I have just recently opened my website?
- Can I use 2 or more retargeting apps at a time?
- Do I need to install a Facebook pixel to use RetargetApp?
- I have a store with multiple niches. How do I connect few Facebook pages?